Hotel review Hotel Royal Palm Resort

by Conny & Renate2011-10-013.08333333333



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From: Germany
Age: 56-60
Travel time: in October 11
I travelled as: Friends
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.7

We have already had much, much nicer vacation experienced *

Enlarge letters A A Downsize letters A A

For friends of the Russian language this hotel is very recommendable. Unfortunately, except Harkan, the staff were the German language not room cleaning: the rooms were first brought in the evening in order. Very good is the staff Harkan (Bell)! Mr Harkan should not be used more than bell, it is at the front desk! With its very, very good German skills has made our vacation Harkan, despite the bad impressions, bearable. Many questions, tips and hints he gave us, helped with some problems. Therefor a big praise and thanks. Harkan, keep up the great work!

* This hotel review was originally written in German by Conny & Renate. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.2
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.8
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    2.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      1.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Royal Palm Resort

What type of room did you review? Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? GTI Travel

Was the review helpful for you? Yes No


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