Central, simple large hotel with many flaws

Hotel review Hotel Royal Phuket City

by Siegmar2010-12-012.66666666667
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From: Germany
Age: 46-50
Travel time: in December 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.2

Central, simple large hotel with many flaws *

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The rooms are above average, the carpet and chairs had stains, the bathroom is modern, the toilet seat was dirty (in particular below). The condition of the room was poor. The rooms require an urgent renovation.
The food was below average, not Thai, the general competence and the foreign language competence of the staff is modest.
What is positive is the central location for excursions-but that is about all.

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Hotel review Hotel Royal Phuket City - Genialer Ausblick auf Stadt und Meer

* This hotel review was originally written in German by Siegmar. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.3
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.7
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

2.3
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  4.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  2.0
  Suns
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Royal Phuket City

What type of room did you review?	Double room Standard with view City
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	TUI

Was the review helpful for you? Yes No

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