Unexpected personal care

archived Hotel review Hotel Royal

by Helga2009-10-014.75
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Member since 10/17/05

The review was read 331 times.
1 / 2 User (50%) finds this review helpful.

From: Austria
Age: 41-45
Travel time: in October 09
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5.7

Proof of booking provided

Unexpected personal care *

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The appointment of two glass of red wine with Signore Francesco (by one of its owner-friends as 'the concierge grazy 'described) we tabled an interesting lecture on Tuscan wines, as well as the courtesy' delights 'getting a number of winemakers art of the region. His restaurant recommendations are priceless, and: he has announced it is not just our phone in the restaurant, he has served the host right, what wine they want to give us...
Thus: far above-average service at the Palazzo ambience. We loved it.

* This hotel review was originally written in German by Helga. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

6.0
Suns
- condition of the hotel
  6.0
  Suns
- General cleanliness of the different areas
  6.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

6.0
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  6.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

5.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.3
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Royal

What type of room did you review?	Double room with view Garden
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	No details
Which tour operator did you travel with?	No details

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