Hotel Rural Ca'n Casetes

Hotel review Hotel Rural Ca'n Casetes

by Martin2011-09-012.41666666667

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From: Germany
Age: 66-70
Travel time: in September 11
I travelled as: Family
Children: none
Duration: 1 week
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 2.9

No three stars worth! *

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No menu choice, the guest must eat what you get bored, small portions, for 25, -EURO too expensive, the whole house is in the neglected condition! Sunshades broken, 30-40 degrees in, no bathrobes available, in some rooms, a hair dryer, even though the description labeled. The mini bar was not filled up and very unclean. The pool, flowers, foliage and dust to a pulp on the floor, was not cleaned in seven days! If the house with three stars is beyond me! The cutlery strongly called, was not cleaned. In the evening walk on the wall of a house to the inner courtyard where you eat, large animals or rats! Past, the mall orkin hearing nschen to numeric.!, the breakfast was okay and the size of the room, as well as the cleanliness.

* This hotel review was originally written in German by Martin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.8
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  2.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.0
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

1.8
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  1.0
  Suns
- Child care or playground
  1.0
  Suns
Room

4.8
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Rural Ca'n Casetes

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Dertour