'nice' hotel, but too expensive

Hotel review Hotel Saigon Phu Quoc Resort

by Michael2011-11-013.58333333333

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From: Germany
Age: 31-35
Travel time: in November 11
I travelled as: Friends
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.3

'nice' hotel, but too expensive *

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the rooms are clean and the breakfast is good (perhaps even very good). This is for the level of in Vietnam and '4 star' (also for Asia) too little. The hotel has gotten old and you can see that as well. Service around the pool was a disaster (always in relation to the price!). The cushions were very dirty, the chairs were not cleaned or deleted. The towels are on the beach, and you get one by the pool, it is only, if one was promised return by the pool effect. The hotel is not bad, but the price/performance ratio not. You get in other hotels for much less money nearly the same. Tiger beer in the Lido = 1,50 euros, hotel beach bar next door (1 meter)/ restaurants in the area = 0,70 euros -1,20 euros buffet in the evening 16 euros (drinks extra/not tried), restaurant in the environment = three/four main courses €, on the market from 2,50 euros. The food was considered pretty good upward.

* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.6
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  6.0
  Suns
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

4.5
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

not rated
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

3.3
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  4.0
  Suns
- Overall condition of the pool area
  3.0
  Suns
- Child care or playground
  not rated
Room

4.3
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Saigon Phu Quoc Resort

What type of room did you review?	Double room Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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