Hotel review Hotel Santa Clara

by Marco2010-10-013.25



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The review was read 607 times.
From: Germany
Age: 36-40
Travel time: in October 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.9

In no case in the first floor is horrible *

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Please do not in the suites on the first take, sounded like on the train station. At eight in the morning o'clock we think that the dining room in your own room is, elevator is also adjacent to 004.

We had a junior suite 004, first we thought 'wow great' but then I went and Fensten realized directly on the street at eye level of the past were current passers-by, that means that we no daylight in the room as we could directly on the road with the window. On the street I mean that the windows start from a height of 1 meters 50, with the level i'm sure everyone can imagine how it is when people walk directly so.
Also with closed shutters you could see, we are not prude but I didn't have to walk all ten minutes someone by my room.

The hotel is very far out of the way and not in the good restaurant facilities of palma, but 15 minutes on foot. (We have certainly lost twice because there were many streets are the kind of all look the same.
with bad Weather very bad if you want to get something to eat at night the room service menu is not worthy of this house, the sandwich and salad I can get everywhere.
Conclusion: for us this hotel is not applicable any longer, the with bad Weather or outside the Seasion is really caught by thousands of people with your room and no vernünftigens food.

as mentioned can only speak of the room 004 I don't know how it was in the other.

* This hotel review was originally written in German by Marco. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    2.0
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      2.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    4.5
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Santa Clara

What type of room did you review? Junior Suite Deluxe with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? Airtours

Was the review helpful for you? Yes No


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