Hotel Schloss Elmau
Hotel review Hotel Schloss Elmau
1 / 1 User (100%) finds this review helpful.
Age: 36-40
Travel time: in October 11
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.3
Doesn't deliver what it promises! *
Enlarge letters A A Downsize letters A AWe were looking forward to our holiday huge, the original eight days should take. We were recommended a junior suite deluxe, as we were a bit more space be with our one year old daughter. Furthermore, this room should have a separation, with the level of our children can divide up. On arrival nobody was unable to install the in-house baby hair dryer, the separation was made of glass-brought no added value! The half-board meal is a buffet and also the breakfast buffet is the class poor! Also, it was extremely difficult to get a chair. After about 40 minutes, we finally, good luck with it. The breakfast was gone! When I called the front desk for help on resolving our problems were all glad we asked at the end, we left that annoying guests. The hotel is really nice and well equipped, but the service and the decor of the rooms will be able to meet the standard completely.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundingsnot rated
- Proximity to shopping areasnot rated
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen changenot rated
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Schloss Elmau
| What type of room did you review? | Junior Suite Deluxe |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
