archived Hotel review Hotel Schloss Mönchstein

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by Klaus2009-08-014.83333333333
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Member since 7/22/06
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The review was read 997 times.
14 von 16 User (88%) finden diese Bewertung hilfreich.
From: Austria
Age: 51-55
Travel time: in August 09
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5.8

Salzburg during festival *

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My last visit with friends in Castle Rock was December 2007 monk. We stayed for our festival visit again the hotel Schloss mönchstein. The hotel is located on the monk in a beautiful well kept park Hill, extremely quiet as in a country hotel, you are right in the middle of the city and the festival Hall, getreidegasse, as well as with the free Mönchsberglift a ten minute walk. The hotel is not in a clean condition, there was a new Spa but lie more cosmetic, sauna and whirlpool. There is no pool and a workout for the equipment is very poor. We had booked in our group Deluxe double room. The rooms in the old building are still quite small, the bathroom well equipped. The new rooms in til the Vienna workshops are larger and have some access to the park. The prices fixed time indicating here should be able to expect that the guest everything worked, and that was not the case. Of course is to be expected in such an old castle certain drawbacks, but if on the first day of the year and to boot hottest in the room the air conditioning system precipitates is a huge big problem. Because the Hotel was fully booked were friends of mine in a seemingly not ready furnished rooms moved the No curtains. They tried to cover the space efficient but that spoiled our stay very much. In my beautiful marble shower curtain was above the tub and every morning was flooded total. Again and again was extremely design before function. The charming and always helpful staff naturally makes up for much again but in a hotel of this category must not happen. We still enjoyed the festival, as well as the culinary highlights at breakfast and dinner.

* This hotel review was originally written in German by Klaus. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.8
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.8
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Schloss Mönchstein

What type of room did you review? Double room Deluxe with view City
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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