Hotel review Hotel Schloss Reinhartshausen Kempinski

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by Dorette2010-09-013.16666666667
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Member since 9/11/05
The review was read 1106 times.
4 von 4 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 56-60
Travel time: in September 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: Yes
Average rating of this review: 3.8

Meeting 09/10 *

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A five star hotel great location in the vineyards of Eltville-district
Erbach. Unfortunately, there was no one there at check-in to receive our bags, quite apart from a transport. You had to walk to the front desk
the suit-cases alone carry. 5-sterne houses in not usual. Quite apart from the parking of vehicles, which you also had to do. You have a claim of a Kempinski hotels (have stayed in
some) in any case offer!
The size of the room on the third floor was for two days okay but not the bathroom. The bathrooms of the nineties. Unfortunately there was a bath tub with shower curtain of the best long time had. This has
you have to change. The tv was a small 'stamp' older
Date. Very friendly staff and the very rich breakfast buffet and tasty lunch buffet. The dinner was unfortunately not at this level.
Conclusion: a meeting-not a holiday hotel for 1-2 days okay

* This hotel review was originally written in German by Dorette. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.5
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.7
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Schloss Reinhartshausen Kempinski

What type of room did you review? Double room Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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