Hotel for short stay-incompetent staff

archived Hotel review Hotel Schörhof

by Frank2009-07-013.08333333333
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Member since 7/22/09
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The review was read 532 times.
2 von 7 User (29%) finden diese Bewertung hilfreich.

From: Germany
Age: 36-40
Travel time: in July 09
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.7

Hotel for short stay-incompetent staff *

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Except for the location of the hotel (right next to a truck race track-the room was always at the back or side book) and the incompetence of the staff, this is a decent hotel which is suitable for a short stay but do not exceed.HCLFHLThe price/performance ratio in my opinion did not fit.HCLFHLThe staff was very friendly but simply either overwhelmed or not competent. That is very annoying in the long run.HCLFHLPositive is the great room and a very friendly owner.

* This hotel review was originally written in German by Frank. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.7
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  not rated
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

3.5
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

4.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  4.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

5.0
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Schörhof

What type of room did you review?	Studio with view Pool
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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