Hotel review Hotel Schwarzer Adler

by Angela2011-06-013.83333333333



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From: Germany
Age: 41-45
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 4.6

Nice hotel, but... *

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Overall, the hotel has a mixed impression, which is why we not recommend it. It would be very nice former, if you are right at the check-in on the agreed possibly Spa appointments highlight, make sure you your dates set for the day of our departure. In applications and left very inflexible. At the dinner one was rushed through quickly, no request if the pauses between the courses fit, it was served just quickly. Faster service was not always good service! Very often was first after request. The quality, as well as the selection at the breakfast and dinner were excellent. A bit more friendliness, as regards the mostly very young and sometimes also inexperienced staff would be desirable former. Very great service is the car master.

* This hotel review was originally written in German by Angela. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.5
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.5
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.7
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

Vielen Dank für Ihre Bewertung. Wir bedauern, dass aufgrund der großen Nachfrage die SPA-Termine teilweise ausgebucht waren und Sie nur mehr freie Termine am letzten Tag bekommen haben. Wir hoffen, dass Sie die Wohlfühlanwendungen trotzdem genossen haben!

Additional info concerning your hotel review Hotel Schwarzer Adler

What type of room did you review? Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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