Hotel has the status of gehobenenen category met

Hotel review Hotel Serena Beach

by Gerhard2011-02-014.58333333333
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Member since 11/19/10
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0 von 3 User (0%) finden diese Bewertung hilfreich.

From: Austria
Age: 51-55
Travel time: in February 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.5

Proof of booking provided

Hotel has the status of gehobenenen category met *

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Would book again the same hotel, hospitality in every respect is given, sometimes something (polle polle) slow pace, the Europeans are so used not more hectic we, the Safari was very well organized (Agency: private safaris), a fantastic experience in flora and fauna.

* This hotel review was originally written in German by Gerhard. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  5.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.5
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

5.5
Suns
- Variety of food and drinks
  6.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

6.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  6.0
  Suns
- Child care or playground
  not rated
Room

5.3
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Serena Beach

What type of room did you review?	Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Generally good
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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