Hotel review Hotel Serena Mountain Lodge

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by Gisela2011-09-014.58333333333
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Member since 6/12/07
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The review was read 177 times.
From: Germany
Age: 51-55
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.5

Very nice old mountain lodge *

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From the outside the lodge at, how nice it is inside. The I hadn't expected, had a bad feeling, than I have seen the pictures. The lodge is great, the food is absolutely perfect. The drink prices were high. The rooms are not very big, but very nice and clean. There were even bathrobes. The bathroom is nice (with body lotion, etc.) you get hot water bottles in the bed in the evening. A mosquito net is not necessary, because of the amount. From the balcony you a view of the watering hole, where you can watch the animals. We saw only antelopes, Servalkatzen, Marabus and gazelles. Monkeys climb on the facade and the balconies, nice! There is a computer in the lobby with Internet access. The lodge is located at 2200 meters in the middle of a forest (or jungle?). It is spoken English. Unfortunately, the Mount Kenya was mostly in the clouds, so that we could not easily see. If someone has heights; it is high unhurried, without curves, without precipices. Suddenly, you're on 2200 meters and it has not been noted. There is a good road to the lodge. We just got back from sweet waters camp. Even the last 27 kilometer from diversion of the main road was good, which is rare in Kenya.

Pictures/Videos to hotel review (Click picture to enlarge!)

Hotel review Hotel Serena Mountain Lodge - Beschreibung der Lodge
Hotel review Hotel Serena Mountain Lodge - Am Wasserloch, vom Balkon aus gesehen
Hotel review Hotel Serena Mountain Lodge - Teil des Badezimmers
Hotel review Hotel Serena Mountain Lodge - Blick zum Wasserloch
Hotel review Hotel Serena Mountain Lodge - Unser Zimmer (Nr. 34)
Hotel review Hotel Serena Mountain Lodge - Servalkatze vor dem Hotel
Hotel review Hotel Serena Mountain Lodge - Mittagessen, Menü
Hotel review Hotel Serena Mountain Lodge - Menüwahl mittags, lecker
Hotel review Hotel Serena Mountain Lodge - Nachspeisen Büffet
Hotel review Hotel Serena Mountain Lodge - Nachspeisenbüffet mit Schwarzwälderkirschtorte
Hotel review Hotel Serena Mountain Lodge - Hotel von hinten.
Hotel review Hotel Serena Mountain Lodge - Blick vom Balkon zum Wasserloch
Hotel review Hotel Serena Mountain Lodge - Blick vom Balkon
Hotel review Hotel Serena Mountain Lodge - Im Bad
Hotel review Hotel Serena Mountain Lodge - Nachspeisen Büffet
Hotel review Hotel Serena Mountain Lodge - Teil des Badezimmers (Zimmer 34)
Hotel review Hotel Serena Mountain Lodge - Unser Zimmer, Nr. 34
Hotel review Hotel Serena Mountain Lodge - Teil des Bades, die Dusche
Hotel review Hotel Serena Mountain Lodge - Blick zum Mount Kenia (etwas im Nebel)
Hotel review Hotel Serena Mountain Lodge - Nachspeisen Büffet
* This hotel review was originally written in German by Gisela. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    not rated

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.7
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Serena Mountain Lodge

What type of room did you review? Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Excellent
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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