Hotel Serenity Bay
Hotel review Hotel Serenity Bay
2 von 2 User (100%) finden diese Bewertung hilfreich.
Age: 36-40
Travel time: in July 10
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.6
Never again *
Enlarge letters A A Downsize letters A AThe transfer from Burgas to the hotel serenity bay is about two hours.
The hotel is according to serenity Bay in operation for over four years; a lot of it is already in need of renovation to the part depends completely.
We had booked an apartment consisting of two rooms and two toilet/shower.
The apartment made a good impression. It was cleaned daily (which was visible); the toilet cleaning was absolutely insufficient.
The common sheep toilets were in horrible condition (Dirt everywhere!,
leaky Water tanks, not closing doors open...!).
It was booked as a package 'all inclusive'. The food was not
four stars House; in particular meat and fish courts were often more inedible
(not, cold, greasy).
Important Drinking Water:
The drink dispensers were filled with enriched chlorine; with all the unsanitary symptoms.
finally, the whole family with diarrhea and fever plagued
(Four-in rota Germany diagnosed).
The hotel is located directly on the beautiful sandy beach; beach chairs and umbrellas were available in each case
For five leva. (2.60 euro about) daily.
The beach is about 1 kilometer long overall.
In the hotel there was a small supermarket; another across the street from the hotel.
The place is located about four kilometer tzarevo away from the hotel, is however all 20 minutes by bus reachable.
In tzarevo there was an ATM (3.00 euro per transaction fee), market; many restaurants-the food was partly unenjoyable( partly burnt Grilled meats, cold fries etc.).
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Serenity Bay
| What type of room did you review? | Apartment Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | TUI |
