Not recommended

Hotel review Hotel Skotel Alpine Resort

by Lena2011-03-012

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The review was read 190 times.

From: Germany
Age: 26-30
Travel time: in March 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.4

Not recommended *

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Not recommended! Very dirty windows in the restaurant; spider webs and dead insects unappetizing on an equal footing on the whole Panoramafront, food bad or not at all seasoned, or partly burnt by fried instead of medium. Complaint handling also not very welcoming; 'the meat you eat Sunday. budget in new Zealand' the kettle in the room was sprayed outside, inside the old stinky...
We have made a round trip and the hotel was given by the tour operator. Culinary There are unfortunately also no big choice, as it is very isolated. We had no great expectations, but it can expect everywhere!

* This hotel review was originally written in German by Lena. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.0
Suns
- condition of the hotel
  not rated
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

1.5
Suns
- Proximity to shopping areas
  1.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  2.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

2.5
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.7
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  not rated

Additional info concerning your hotel review Hotel Skotel Alpine Resort

What type of room did you review?	Shared room Standard with view Rural landscape
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Dertour

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