Hotel Sofitel Karnak Luxor
archived Hotel review Hotel Sofitel Karnak Luxor
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6 von 8 User (75%) finden diese Bewertung hilfreich.
Age: 46-50
Travel time: in February 10
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 3.4
Service disaster *
Enlarge letters A A Downsize letters A AActually a beautiful, well-kept area, if not the service would be some mediocre shopping. Is not necessarily the lack of will on the part of the staff, but evidently due to lack of training and organization.
If so, napkins, silverware, cups and plates, as well as the coffee is placed on a other glue service, takes the just, it coordinated the not happening.
If minor things to completely on are important, a guest can start a spider webs, until it is carried out.
At the reception a defective if cabinet door in the room only at the third message is forwarded, the guest can unpack just half a day not really be luggage.
If then also still each time after the shower the bath stood under water (and the water not happening), asks you, whether the hotel a good choice was.
Sofitel is a beautiful relaxed because actually the area with 2-story bungalows, quite large and comfortable rooms and a very well-kept garden directly on the banks of the Nile. The large main restaurant with the charm of a cafeteria you can save, if you only booked bed and breakfast and at the pool bar or in the separate ' o'nile ' restaurant à la carte eat (with a fantastic Nile view).
You could feel so very welcome also, if not...
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Sofitel Karnak Luxor
| What type of room did you review? | Double room Standard with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | OFT Reisen |
