Hotel review Hotel Sofitel Rio De Janeiro

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by Thomas2011-12-012.83333333333
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Member since 5/24/10
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From: Switzerland
Age: 41-45
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.4

Renovation necessary! *

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positive:-good la ^ GE directly on the seafront of Copacabana beach, Ipanema beach within walking distance to the (10 minutes walking) very friendly and helpful concierge windrose buffet has good selection, good bathroom with a large shower negative :-old, hadn't been refurbished hotel-lobby, restaurant and rooms were unfortunately not in very good condition, everything needed an urgent renovation-the two pools as well as the couch surfaces are small and dated-You really don't want, here by the pool to-of the staff speak good English or other international languages, in particular at the front desk the concierge staff are not very attentive and not very friendly-the room balcony is very small and the view is rather ugly unfortunately, this is one of the worst Sofitel that I have ever seen-I hope this will improve soon. At the moment the hotel is located on a 3-star standard.

* This hotel review was originally written in German by Thomas. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.5
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.3
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    3.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      2.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.5
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Sofitel Rio De Janeiro

What type of room did you review? Double room Superior with view Rural landscape
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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