Hotel review Hotel Sol Lanzarote

by Hans-Jürgen2011-11-011.83333333333



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From: Germany
Age: >70
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.2

Once and never again! *

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The hotel has no four stars more. Service and quality of the food and drinks were below average. Staff has no German. Complaints were not immediately implemented. Coffee from Steropurbechern. Drinks from thin plastic cups. Rooms are insufficient cleaned. No table cloths in the restaurant for dinner. The portal are four stars pasted over. Why? It was a disgrace so a bit four star hotel to offer. Once and never again.

* This hotel review was originally written in German by Hans-Jürgen. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.3
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      2.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    3.2
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      2.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.8
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    1.3
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    1.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      2.0
      Suns
    • Overall condition of the pool area
      2.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.3
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Sol Lanzarote

What type of room did you review? Double room Low cost with view Courtyard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Alltours

Was the review helpful for you? Yes No


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