Hotel Sol Nessebar Palace
Hotel review Hotel Sol Nessebar Palace
2 von 2 User (100%) finden diese Bewertung hilfreich.
Age: 31-35
Travel time: in August 10
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.4
a second time, not 5 star! *
Enlarge letters A A Downsize letters A AAt first glance a great hotel. But on the second or third sight becomes apparent that this is definitely not a 5 star hotel to bargain. Lots and lots of defects which partly already safety risk, especially with kids. There are missing or loose tiles in the pool area, far outstanding sharp screws escaped in the pool, water pooled us from the bathroom ceiling, our drain was blocked, etc. ( See pictures ), notices was with a shrug and the NOTE " It is known" response. The staff was with the high number of guests clearly overwhelmed. ordering drinks took forever, only tip it a bit much faster. Guests complaining were rude turned away. The last artifical irritated ( ) smile was totally disappeared. A feel good under this atmosphere was almost impossible. Positive but there is. The food was great and the well-kept grounds. To get this hotel from me 5 stars! Overall it was ok but definitely not a second time.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Sol Nessebar Palace
| What type of room did you review? | Double room Executive with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | Neckermann |
