Hotel review Hotel Sonesta Pharao Beach Resort

by Julia2011-06-013.08333333333



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1 / 1 User (100%) finds this review helpful.
From: Germany
Age: 26-30
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.7

Unfortunately its not worth 4.5 stars! *

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Even if I do not start in Egypt would Viersternstandard, such as Spain, Germany, etc., I must say, that the hotel unfortunately worse! It was always clean and the beach was also very nice and not crowded, but rooms, Hoteleinichtung and quite worn. The buffet is very small and there was almost the same every night. Except from time to time there was no fruit melons! The service left a lot to be desired. The waiters were never by itself to the idea, one to ask, if you wanted to drink and stay at the table you run. Icing on the cake was the check-out: the gentleman at the front desk said no 'good morning' Hello 'and' which number nuschelte unfriendly?', We handed over the keys and that was it. No 'I hope you had a nice vacation...' or something like that.
I think there are definitely better hotel in Hurghada in this class. Sonesta Pharaoh that I can't recommend this unfortunately!

* This hotel review was originally written in German by Julia. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      4.0
      Suns
  • Location and surroundings
    open close
    4.2
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    2.8
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.5
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Sonesta Pharao Beach Resort

What type of room did you review? Double room Standard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? FTI

Was the review helpful for you? Yes No


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