Hotel & Spa Ferrer Janeiro
Hotel review Hotel & Spa Ferrer Janeiro
The review was read 1297 times.
From: Germany
Age: 51-55
Travel time: in October 11
I travelled as: Family
Children: 1
Duration: 2 weeks
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.2
Age: 51-55
Travel time: in October 11
I travelled as: Family
Children: 1
Duration: 2 weeks
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.2
Not bad *
Enlarge letters A A Downsize letters A ASuper nice staff, very attentive, well-structured and organized (I have never experienced!), nice atmosphere, the entertainers were very funny and dedicated-usually too loud music ☺ small point of criticism on the edge: mattresses protector are a must, smoke detector also, the wellness area (dressing) should be cleaned in between more often, because a lot of it was wet it was very slippery! The fruit was not edible, please look more copies before... Otherwise: Keep up the good work! Thanks to Ineken for those surprise champagne for my birthday! ☺
* This hotel review was originally written in German by Rena. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Liebe Frau Rena,schön, dass Sie sich uns wohlgefühlt haben. Wir danken Ihnen für Ihren Eintrag und Ihre Weiterempfehlung auf Holidaycheck. An unseren kleinen Fehler werden wir arbeiten und uns sicher verbessern.
Gerne begrüssen wir Sie auch nächstes Jahr wieder und geben Ihnen den Tipp sich unsere Homepage anzuschauen. Unter www.ferrerhotels.com bleiben Sie auf dem neusten Stand. Wir sind auch bei Facebook unter Ferrer Hotels zu finden. Werden Sie Fan!
Alles Gute und bis zum nächsten Mal,
Ihr Ferrer Team
Additional info concerning your hotel review Hotel & Spa Ferrer Janeiro
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, better |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | Alltours |
