For two days enough, bad food

Hotel review Hotel Steiner

by Petra & Marco2011-08-013.16666666667
Read the other contributions

Member since 2/26/09
Want to ask me a question?

The review was read 209 times.
1 / 1 User (100%) finds this review helpful.

From: Austria
Age: 41-45
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.8

For two days enough, bad food *

Enlarge letters A A Downsize letters A A

Notice two nights kaltern needed nearby. So was the desired time only in this hotel. The rooms are very small, it was stuffy (no air conditioning, no fan), the bathroom is a joke. Had my own hair dryer with, the tv worked and when I insert the hair dryer, was on the whole floor was no electricity, it has a backup cleaned! The breakfast was boring, there was an old dark hard bread and a bright, it was like rubber. The cappuccino tasted of course. The pool is beautiful, enough beach chairs.
The place is a dump is, there are niente-nada. With the car to kaltern, Bozen or eppan dangers for dinner, the food is very expensive in the hotel and cruel.

* This hotel review was originally written in German by Petra & Marco. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.0
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

1.8
Suns
- Proximity to shopping areas
  1.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  1.0
  Suns
- Other leisure activities available
  1.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.7
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  6.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

2.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

5.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  5.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  5.0
  Suns
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  1.0
  Suns

Hotelier's comment

Wir möchten zu der oben genannten Bewertung Stellung beziehen.
Leider können wir nicht verstehen, wie Sie uns so bewerten wo Sie doch vor Ort so freundlich und zufrieder waren.
Wir werden versuchen unseren Service zu bessern.

Additional info concerning your hotel review Hotel Steiner

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

Print review