Hotel review Hotel Stella Jandia

by Vivien2011-11-012.58333333333



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1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 31-35
Travel time: in November 11
I travelled as: Family
Children: 2
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.1

Very disappointing! *

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We wanted a relaxing vacation with the family, which has resulted in a lot of trouble. The hotel was a huge hotel area, which can be driven by two sides and under different names, such as villas Stella jandia, hotel Stella jandia, apartments Stella jandia, hotel Stella paradise, hotel Stella vistamar and so on to find. According to the hotel the complex different star, but only a dining room with hard enjoyable food and much too many guests. The bus transfer from the airport took 2.5 hours to the hotel, what with small children just not reasonable. There was no information and even the tour guide from alltours the complaints of the guests noted, but not forwarded. A more expensive and very annoying vacation. The beach and the ocean were top-notch and but anytime again worth it to go.

* This hotel review was originally written in German by Vivien. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.7
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      3.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      1.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.5
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    1.0
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    4.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Stella Jandia

What type of room did you review? Family room Standard with view Rural landscape
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? Alltours

Was the review helpful for you? Yes No


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