Hotel review Hotel Stella Village

by Angelika2010-09-013.91666666667



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From: Germany
Age: 51-55
Travel time: in September 10
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.7

Very good service *

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Pool water was very chlorinated, cleaning of the pool never found eight days, to use the pool at your own risk ( rash, eczema) after each bathroom, the beach available very central and good. very good service at the pool bar and in the dining room, very courteous and quick service. On the downside no German guests, we were surrounded by Farnzosen and Russians, animation only in French, since the area under Jumboclub francais walk. The bed sheets and towels are changed every two days, great! All in all, we had a great relaxing stay and Crete we thoroughly enjoyed.

* This hotel review was originally written in German by Angelika. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.8
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    5.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    5.3
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Stella Village

What type of room did you review? Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? ITS

Was the review helpful for you? Yes No


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