archived Hotel review Hotel Stephan

by Frank2009-04-014.16666666667



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4 von 4 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 19-25
Travel time: in April 09
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5

Nice hotel in quiet location *

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The hotel is located in a quiet side street ( residential area, 1930 zone) about five-minute walk from the train station HH-Altona away. Fish market and St. Pauli are also within walking distance. To our surprise the hotel only had two star (which is for example. On the hotel's website and no mention here is a 3 star hotel. We were greeted very friendly and check in was fast and smooth. Our room was the class "standard" equipped with double bed, bedside table, wardrobe, a table, two armchairs, a lamp, TV, bathroom with shower, toilet and sink. A hair dryer we got to our request from the staff brought to our room. Added bonus: almost throughout the hotel has free Wi-Fi access, that needed Netzwerkschlüssel we got on the front desk. The breakfast buffet in the breakfast room a little cramped running round out didn't leave any of our wishes open. Next to two platters with many different kinds of sausage and cheese, different kinds of cereal, milk, orange juice, yoghurt, boiled eggs, meatballs, different kinds of jam, Nutella and butter, there was a large hard drive every morning with different kinds of fresh (! ) CUT fruits ( oranges, kiwis, melon, pineapple, ... ) and different sorts of salads ( Wurstalat, herring salad, ... ). A basket of fresh rolls and bread directly from the waiters at the table, as well as coffee or tea. Both coffee as well as rolls were replenished when necessary. Overall, we were very pleasantly surprised from the hotel, especially the throughout very friendly and competent staff as well as in terms of cleanliness. There was really nothing to complain about at all. Our room was cleaned every day and there was always fresh towels ( no matter if you are fit neatly over the towel rack your towel, because you want to use it again or not). The partly somewhat older inspired décor is then a certain charm

* This hotel review was originally written in German by Frank. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.5
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    4.8
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    4.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Stephan

What type of room did you review? Double room with view Street
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, better
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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