Hotel review Hotel Stone House

by Gabriele2010-08-011.75



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From: Germany
Age: 46-50
Travel time: in August 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.1

Never again this hotel *

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We have never been so please with a hotel. It is in a very ailing condition. Mold in the bathroom, toilet pots and does not burn. You can complain about, but nothing is changed.
the hotel is so noisy, we slept the whole week with ear jars. During the day there is also no peace, as loudly the pool from 10-24 o'clock is exposed.
with the staff you can communicate only in Russian or Turkish.
only the boss speaks German, but this has through traffic diode.
the staff from the kitchen made a huge effort, the leftovers of the previous day again to be processed, which was tasty. Only in the kitchen you don't look then passes. Any Appetite. Fruit it is only apples and melon.
the tables are covered with oilcloth, except for a few areas where tablecloths, the large there were stains decorated. After 4 days the tablecloths were often turned then.
we enjoyed the week only, because we were mostly stayed away from the hotel. Is sad because we had booked all inclusive.
there are a lot more reports, but that would any Framework scope.
stay away from this hotel!


* This hotel review was originally written in German by Gabriele. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    1.0
    Suns

    • condition of the hotel
      1.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    3.2
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      1.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    1.5
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.0
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    2.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      1.0
      Suns
  • Room
    open close
    2.3
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Stone House

What type of room did you review? Double room Standard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? GTI Travel

Was the review helpful for you? Yes No


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