Forced holiday in this hotel

Hotel review Hotel Sultan Beach Resort

by Marie-Anne2011-06-012.25
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Member since 8/25/06
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The review was read 370 times.

From: Germany
Age: 61-65
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.7

Forced holiday in this hotel *

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Almost ten hours after a delayed flight Air Berlin in Hurghada to a large part of the passengers in the lobby total smoked along with several hundred cases.
Combined with the long wait, we were only hot coke and unexplained water offered by the glass.
In deal with complaints we had booked for the remaining six hours to the next airport shuttle a free room for the price of 30 Euro.
Under normal circumstances we would never book this hotel, since the smell in the rooms, as well as our neighbors confirmed, very unpleasant and more than the furnishing was simple.
Around 19 o'clock was noisy Air Berlin offered a buffet, which most of
maximum capacity of the guests made use, the drinks were lukewarm.

* This hotel review was originally written in German by Marie-Anne. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.0
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  4.0
  Suns
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  2.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

2.0
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.5
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Sultan Beach Resort

What type of room did you review?	Double room with view Pool
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	Alltours