Hotel Sultan Bey Resort
Hotel review Hotel Sultan Bey Resort
by Susanne2011-12-014.58333333333
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Member since 11/13/07
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1 / 1 User (100%) finds this review helpful.
1 / 1 User (100%) finds this review helpful.
From: Germany
Age: 46-50
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.5
Age: 46-50
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.5
Proof of booking provided
Gladly again *
Enlarge letters A A Downsize letters A AIt was really everything great. We would stay here again. Single: the coffee tasted bad. If someone a lot of coffee, should bring your own and a kettle.
* This hotel review was originally written in German by Susanne. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Liebe Frau Susanne,vielen Dank fuer Ihre Bewertung. Es freut uns sehr zu lesen dass Sie einen gelungenen Urlaub bei uns im Hause verbracht haben.
Wir wollten Ihnen mitteilen dass wir auf diesen Moment Lieferungsschwierigkeiten mit unseren Kaffelieferanten empfinden und deswegen, fuer beschraenkte Zeit, auf eine Alternatifmarke zurueckgreifen muessten. Es tut uns schrecklich Leid dass Ihnen unser Kaffee nicht gefallen hat weil auch wir wissen wie wichtig die erste Tasse frueh am Morgen sein kann...
Hoffentlich wird sich in den naechsten Wochen dieses Problem aber loesen. Auf jeden Fall versprechen wir dass bei Ihren naechsten Besuch der Kaffee wieder seinen normalen hervorragender Geschmack haben wird.
Mit vielen lieben Gruessen von das gesammte Sultan Team.
Additional info concerning your hotel review Hotel Sultan Bey Resort
| What type of room did you review? | Double room Standard with view Pool |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | TUI |
