archived Hotel review Hotel Summer Garden Makumba

by Volker2009-10-012.41666666667



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1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 41-45
Travel time: in October 09
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.9

Disappointing *

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very unfriendly activities, in the studios, there is also a bad working stove top electric kettle and a superfluous waffle maker!, the beds are worn and moist, air conditioning system only against extra charge, no tv, very slippery tiles workers by the pool!, Half board only soluble coffee and bad breakfast buffet me, dinner from buffet the room begarrs all description, full board in addition possibility lunch from the lunch menu to select which is okay if you on burgers and hot dogs is, coffee-break in board on request and as a result the service from the supermarket organized folienkuchen, again with nescafé or hot chocolate on prepared water basis so no wonder the course buttermilk rather not recommendable. The saving grace was the friendly staff at the front desk.

* This hotel review was originally written in German by Volker. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.3
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      2.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      4.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.5
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.3
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    3.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      2.0
      Suns
  • Room
    open close
    2.3
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      2.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel Summer Garden Makumba

What type of room did you review? Studio Economy with view Pool
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? LMX Touristik

Was the review helpful for you? Yes No


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