The hotel with the 'three houses'

Hotel review Hotel Swan's Cay

by Andreas2011-02-013.66666666667
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Member since 10/11/07
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From: Germany
Age: 51-55
Travel time: in February 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.4

The hotel with the 'three houses' *

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As part of our trip to Panama and Costa Rica we had a stopover in Bocas del Toro in the hotel swans Cay.HCLFHLWe were given a room in the main building the very basic and small true.HCLFHLThe air conditioning was not the newest anymore and their corresponding loud noises.HCLFHLThe great thing about the main building which was in the inner courtyard pool (very clean), it was every day a refreshing dip in the afternoon.HCLFHLThis hotel has two more houses a few blocks from the main building away.HCLFHLWe had the experience that these rooms only after complaints from the main building will be assigned, and much bigger and better equipped.HCLFHL(Village) to the city Bocas del Toro there is important to say nothing, mainly the young backpackers and corresponding island there are enough bars and restaurants, but the prices were already very much increased.

* This hotel review was originally written in German by Andreas. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  6.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.8
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

4.3
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

5.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  5.0
  Suns
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Swan's Cay

What type of room did you review?	Double room Standard with view City
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Dertour

Was the review helpful for you? Yes No

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