Hotel review Hotel THB Don Paco Castilla

by Katja2011-04-012.5



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From: Germany
Age: 36-40
Travel time: in April 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3

Bad hotel, nice island *

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The hotel is in the years come and the area was very large. Mostly visited by english tourists well and Spanish pensioners. It is hardly duetschsprachiges staff and the staff responded on this question usually also annoyed. you can see the furnishings and decor of the wear. The laundry is also in a very bad condition. Alerdings not to recommend is the food at all. Only english dishes, nothing really made itself (finished products), hardly was also not very attractive and the dining room, neither brief (very stark and dark) came with the clearing of the staff. The dishes and the food leftovers were right, in the dining room, what was sometimes very loud and uncomfortable. The was very disappointing. Thank god the island is very beautiful and it is outside the complex good food and nice people. I would recommend this hotel not again and also not at the moment.

* This hotel review was originally written in German by Katja. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.3
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.8
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    1.0
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.3
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel THB Don Paco Castilla

What type of room did you review? Apartment Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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