Hotel The Monarch
Hotel review Hotel The Monarch
The review was read 477 times.
From: Germany
Age: 41-45
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 4.3
Age: 41-45
Travel time: in November 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 4.3
A bit ripped off... *
Enlarge letters A A Downsize letters A Aon the whole not a bad hotel, although the decor is a bit getting old, which at a rate of more than Euro hundred, /night shouldn't be. The tv in the room is an ancient black and white TV in miniature. The underground parking lot cost extra (7, -per day!), and a in the room also forgotten sweater EUR 7, -forward. The staff are very friendly, the food quality was okay, but the extra costs in my opinion, a rip-off but very kräfitigen view of the stay.
* This hotel review was originally written in German by Michael. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areasnot rated
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Gast Michael,vielen Dank, dass Sie sich die Zeit genommen haben, unser Haus zu bewerten.
Sie waren im The Monarch Hotel zu Gast und es gab von Ihnen empfundene Mängel, die wir nicht zu Ihrer Zufriedenheit beseitigen konnten? Gerne nehmen wir zu Ihrem Schreiben Stellung.
Dass Sie den Preis von € 7,00 für 24 Stunden Parken in der hauseigenen Garage als zu teuer empfinden, können wir nicht ganz verstehen.
Sie hatten die Wahl. Denn als Alternative steht unseren Gästen kostenfreies Parken im Außenbereich oder in der öffentlichen Parkgarage in 400 m Entfernung zur Verfügung.
Unser Haus verfügt über mehr als 400 Betten, da können Sie sich sicher vorstellen, dass eine Menge Fundsachen versendet werden müssen. Wir kümmern uns gerne darum, wobei die Portokosten für persönliche Dinge, die vergessen werden, aus betriebswirtschaftlichen Gründen und Fairness den anderen Gästen gegenüber, verständlicherweise zu Lasten des Besitzers gehen.
Es tut uns leid, dass wir Ihre persönlichen Erwartungen und Ihren Anspruch nicht zufriedenstellen konnten und verbleiben
mit freundlichem Gruß aus dem schönen Bad Gögging
Christa Schmitz
Guest Relation Manager
Additional info concerning your hotel review Hotel The Monarch
| What type of room did you review? | Double room Standard with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
