Hotel review Hotel The Racha

by Jürgen & Birgit2011-10-013.16666666667



Not yet registered
Want to ask me a question?
The review was read 823 times.
2 von 3 User (67%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.8

After the third time disappointing *

Enlarge letters A A Downsize letters A A

In my opinion the hotel is certainly not a five stars hotel and especially not the standard of 'small luxury hotels' -in particular the service is not at the expected level. We were now the third time staying at the Racha and disappointed at the last visit. We were the years ago by the excellent service and the uniqueness of the island spoiled, we have now had a total built the island (diving schools and enlargement of the hotel) and was crowded. Locals are moved to hundreds of (and in the low season! The) to the hotel beach, and disturbed the peace to be searched. Shabby plastic chairs were arranged directly in front of the hotel and the Thais for the locals rented. The hotel towels are consumed total (gray instead of white), the cushions for the beach chairs were partly moldy and total waste. There is so much negative to write, I let it go. 'the Racha', unfortunately you have our dream of a small island with a slh hotel and perfect service we used were destroyed at the last visit. We will keep the nice time in memory, it long Racha.

* This hotel review was originally written in German by Jürgen & Birgit. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    4.8
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      2.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    3.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    3.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      3.0
      Suns
    • Overall condition of the pool area
      2.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel The Racha

What type of room did you review? Bungalow Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? Dertour

Was the review helpful for you? Yes No


Info and Help
Newsletter
FAQ
Contact/Help
The Company
About Us
Press
Jobs
 
International

Reviews for Hotel The Racha, Racha Island will help you evaluate and rate whether Hotel The Racha in Phuket is the right hotel for you to spend your holiday in.

© 1999 - 2012, all rights reserved.
Hotelreview typeshort