For a Ritz Carlton a disgrace

Hotel review Hotel The Ritz-Carlton

by Lucy2011-07-013.66666666667

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The review was read 1534 times.
3 von 3 User (100%) finden diese Bewertung hilfreich.

From: Germany
Age: 26-30
Travel time: in July 11
I travelled as: Solo/single
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.4

For a Ritz Carlton a disgrace *

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This is a four star hotel with exploits the only difference, that the paper napkins and pen, " Ritz Carlton " is. But the usual quality of a Ritz Carlton house could not keep up with this hotel. I compare here with EUROP. Standard but even associated can easily compete in North Africa. The pictures in the Catalogue are not the reality and the staff was, for the most part rude, pushy and not professional trained. But it is also a good thing-the rates are unbeatable.

* This hotel review was originally written in German by Lucy. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.5
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

6.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

3.5
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

4.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  6.0
  Suns
- Overall condition of the pool area
  3.0
  Suns
- Child care or playground
  not rated
Room

4.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel The Ritz-Carlton

What type of room did you review?	Junior Suite Superior with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Generally good
Which tour operator did you travel with?	Dertour