Despite complaints overall thumbs up!

Hotel review Hotel The Signature at MGM Grand

by Marco2010-06-014.16666666667
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Member since 7/27/08
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The review was read 1153 times.
2 von 2 User (100%) finden diese Bewertung hilfreich.

From: Germany
Age: 31-35
Travel time: in June 10
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5

Despite complaints overall thumbs up! *

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We recently stayed for the third time within three years for the Signature decided recorded and some criticism: our suite in comparison was exactly on the sensitive areas toilet and bed by far not enough cleaned and there were several complaints to the night (! ) before the "instant" cleaning was completed. A smooth 6, especially for a hotel of this category. This opinion was apparently also the hotel manager for our patience with a consumption of at least $200 Credit thanked us. Whatever the Signature still well worth a positive recommendation, especially since we based on previous stays from a "slip" going out.

* This hotel review was originally written in German by Marco. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.5
Suns
- condition of the hotel
  6.0
  Suns
- General cleanliness of the different areas
  5.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.8
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  6.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.5
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

not rated
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

4.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  5.0
  Suns
- Child care or playground
  not rated
Room

5.0
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  6.0
  Suns
- size of the bathroom
  6.0
  Suns

Additional info concerning your hotel review Hotel The Signature at MGM Grand

What type of room did you review?	Junior Suite Standard with view City
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Excellent
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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