archived Hotel review Hotel The St. Regis Mardavall Resort Mallorca

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by Heiko2010-01-014.83333333333
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Member since 2/4/09
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The review was read 2080 times.
3 von 9 User (33%) finden diese Bewertung hilfreich.
From: Germany
Age: 36-40
Travel time: in January 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.8

The second Mardavall *

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Since we had already in September as a family Mardavall had spent ten days in and not everything was so perfect was there, as we it us wished, we had complained in a letter to the us agent. This had sent the letter to the manager of the Mardavall , the then us personally invited for a weekend.

We had again a junior suite with half board and I must say: everything was perfect time! Since the hotel only a day before we arrived after a small winter break had reopened, we were pretty much the only guests in the hotel, very beautiful was what. It was only something fresh in the rooms, since outside also only about eight to twelve degrees prevailed and the buildings in this region not so well insulated, as in this country. Furthermore, the air conditioning had, the low temperatures to be Mr, ; a heating is it not. But we have not frozen.

A small complaint I still: we have in our letter pointed out, that it makes sense, in the following tables small flashlights to store, in case of a power failure to (have we experienced in September) at least be able to follow. The manager said in a telephone conversation with me also to provide, implement want to this, but none: when I checked, was not available. Just what I should pay attention as a manager...

The food could not be faulted as always, also the breakfast was quite rich, a selection, the us has sufficient.

All in all a very nice stay... Mardavall , we are coming again

* This hotel review was originally written in German by Heiko. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.3
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      6.0
      Suns
  • Gastronomy
    open close
    5.5
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    6.0
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel The St. Regis Mardavall Resort Mallorca

What type of room did you review? Junior Suite Deluxe with view Sea/lake
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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