archived Hotel review Hotel The Westin Grand Berlin

by Katrin2006-07-013.25



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From: Germany
Age: 26-30
Travel time: in July 06
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.9

5 star-three star hotel located *

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The room was very small. The decor almost to inhibit trash level. The joints in the bathroom were alternately yellow and black moldy. Despite courtyard, it was very noisy (vorsintflutliche ventilation system?). The " spa area " not deserve the name, it is dark, uncomfortable and optically at 20 years ago. Generally one could say, that the entire hotel in need of a renovation. On the whole, it just seemed schrabbelig and worn. example, the carpet in the staircase in the lobby with a huge dark stains, etc. were scuffed and dirty you didn't have the feeling of being in a hotel to the reviewer, the contrast with other five star Häußern is spectacular. Only the breakfast buffet was very extensive and tasty. Otherwise, only the bad taste in the mouth to be ripped off.

* This hotel review was originally written in German by Katrin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.5
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    3.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    2.8
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      2.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel The Westin Grand Berlin

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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