archived Hotel review Hotel The Westin Grand Berlin

by Ralf2006-09-012.5



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3 von 4 User (75%) finden diese Bewertung hilfreich.
From: Germany
Age: 41-45
Travel time: in September 06
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3

Never again! *

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This was my second and certainly not last visit in this hotel. One has the signs of the times and resting on a name of a chain of good. Everything you need to stay in this hotel to see and feel is more than just a little old and partly filthy. The joke was then the room: I have never staying in a 5-star hotel in such a run down and worn-out rooms. The bathroom was a disgrace and a monster of ugliness (Gray partly broken floor tiles, white tiles with a moldy joints). Naturally I am writing to the hotel to the questionnaire expressed customers, but with 5-star hotel is obviously not necessary to reply. If you want to enjoy five star is better at the Hilton, Marriott or intercontinental repealed.

* This hotel review was originally written in German by Ralf. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.0
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    2.8
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    4.0
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    2.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    1.0
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel The Westin Grand Berlin

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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