Hotel review Hotel Travel Charme Bernstein

Profile picture G.Conradi
by Gunnar2011-08-014.83333333333
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Member since 4/3/11
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The review was read 171 times.
From: Germany
Age: 46-50
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 5.8
Proof of booking provided

Bergland *

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According to the rating above everything was perfectly fine, unfortunately we had a room facing the parking lot to the hotel entrance, from 7:00 there was noise from doors, vehicles and other things rattle. Because of the weather we had in the mor the wheels powerful filthy, unfortunately there was no possibility to according to the reception a hose or kärcher to qualify for the cleaning. Late in the evening if you from prerow the way runs was extremely bad and partially. unlit. Part of the walk was under water, is more of a note to the municipality, but a hotel should not stand for that!

* This hotel review was originally written in German by Gunnar. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.5
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Travel Charme Bernstein

What type of room did you review? Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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