Hotel Travel Charme Bernstein
Hotel review Hotel Travel Charme Bernstein
Age: 51-55
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 4.8
Travel Charme for beginners *
Enlarge letters A A Downsize letters A AIt is considerable, for a former building made from prefabriced slabs a hotel, in which nearly no wishes were left open. When comparing this hotel with other travel Charme hotels will always put them at a disadvantage, therefor is however the price you pay less. The friendliness of the staff can't compete with the other hotels. This is already very considerable, because the main part of the staff members knew, that it a week later in the unemployment! The rooms and bathrooms are rather small, adequate for a short break, two weeks could have stayed is not what we want. Unfavorably we found, that the sauna area in the third floor of the building. With a location on the ground floor and a spatial proximity to the pool this beautiful area would certainly more than two/three guests (we haven't seen more) have been used. The restaurant is located in the garden, which means you can go from the hotel about hundred meter In autumn this meant for us always jackets-a shame! We found it a shame, that the standard really suffering among the groups. We are fortunate in having only a group and only one evening. If you want to tour groups arriving to do something for the sound proofing, it was very loud. Incomprehensible was also, why were in coat racks guest room. As the group was gone was the reviewer, the leisure activity options at the entrance and in a cupboard. This must also be possible, if more guests. We really liked the bike rent directly at the hotel. But that was the only service, the prerow nearby of the hotel had to offer. Shocked us was the condition of the place. It is mostly about roads, which looked so already 20 years ago. We also incomprehensible why you have to pay a city tax taking place and then on the streets a slalomlauf Pferdefuhrwerke the leftovers of. Why is a municipality that? Why are the paths of the horses drove works so distracted, not for hikers, cyclists and are for? In the evening we wanted to drink a glass of beer/wine in town, sadly wrong. In addition to two restaurants had already closed. Unfortunately, we did not convinced prerow, a shame for a hotel, a lot of trouble.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Vielen Dank für Ihre Bewertung und Ihre ausführlichen Schilderungen bezüglich Ihres Aufenthaltes.Nur durch konstruktives Feedback ist es uns möglich, unsere Qualität zu erhalten bzw. zu verbessern.Wir hoffen jedoch ,Sie trotz kleinerer Mängel, erneut in unserem Hause begrüßen zu dürfen.
Schon jetzt wünschen wir Ihnen ein frohes Fest und ein gutes neues Jahr.
Ihr Team vom Travel Charme Bernstein
Klaus Dieter Kötz
Direktor
Additional info concerning your hotel review Hotel Travel Charme Bernstein
| What type of room did you review? | Double room Standard with view Garden |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
