Hotel review Hotel Travel Charme Kurhaus Sellin

by Ina2011-10-014.83333333333



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From: Germany
Age: 36-40
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 5.8

Relax at the pier *

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I liked everything was good. That is why we will also the four. To the atmosphere in this hotel and we'll be back next year! However, I do have to complain about some small points at the breakfast: not (example: mustard) everything was refilled, without, you could have asked. Egg spoon would have been nice and not only six minutes eggs in the offer, but also, for example, five minutes or hard boiled eggs. On Sunday night we were asked to leave almost from the restaurant in the bar, as it against 21:00 o 'clock was, although the restaurant officially until 22:00 o' clock opened. We got to eat in the bar but, even if it-therefor, that no busy-eternally lasted, until the food came. Because of our early departure we seven: 00 o'clock (breakfast start) could not have breakfast, we got a packed lunch, the room was well together.

* This hotel review was originally written in German by Ina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    6.0
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.8
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    6.0
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      6.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    6.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.8
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      5.0
      Suns

Hotelier's comment

Sehr geehrter Gast Ina,

vielen Dank für die sehr gute Bewertung und die freundlichen & offenen Worte nach Ihrem Besuch in unserem Haus.

Für die Punkte zum Frühstück möchte ich mich entschuldigen. Wir haben eine sehr große Anzahl von goldfarbenen Eierlöffel im Hause, wahrscheinlich waren gerade keine mehr vorne im Körbchen am Buffet - genau wie beim Senf - das soll natürlich nicht vorkommen.
Eier können Sie bei uns in (fast) jeder nur erdenklichen Art individuell bestellen. Es tut mir leid das die Frühstückskarte hier vielleicht nicht eindeutig war.

Zum Abendessen möchte ich anmerken das es mir leid tut das Sie hier diesen Eindruck gewonnen haben. Inzwischen habe ich mit meinen Mitarbeiter/Innen darüber gesprochen. Es sollte als Darstellung von Alternativen verstanden werden bzw. so war es gemeint - nicht als räumliche Einschränkung. Sorry das das falsch rübergekommen ist.

Wir freuen uns Sie im nächsten Jahr wieder als Gäste begrüßen zu dürfen, vielleicht ergibt sich ja eine Gelegenheit noch einmal vor Ort darüber zu sprechen.

Mit freundlichen Grüßen aus Sellin
Nikolaus Kleiner
Direktor & Gastgeber

Additional info concerning your hotel review Hotel Travel Charme Kurhaus Sellin

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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