Hotel Tropical Playa
Hotel review Hotel Tropical Playa
The review was read 575 times.
From: Germany
Age: 26-30
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 3.8
Age: 26-30
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 3.8
Clean, well equipped, unfortunately unfriendly *
Enlarge letters A A Downsize letters A ARooms are well appointed and clean, fridge, languages, tv and a hair dryer were available. The main points (bus station, bars, shopping, restaurant) very well reachable, only the beach was a bit far. Food quality was very good, sadly not so varied. Dessert was rather disappointing. Front desk (complaints) did not handle the complaints effectively. Pool area very good, there were enough pool chairs available.
* This hotel review was originally written in German by Markus & Ulrike. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Hallo Markus und Ullrike,vielen Dank für ihre Hotelbewertung.
Wir werden uns in Zukunft auch weiterhin bemühen, mehr auf die Wünsche und Bedürfnisse unserer Gäste einzugehen.
Es tut uns sehr leid, dass die Rezeption nicht freundlich auf aufgetretene Probleme reagiert hat. Hier besteht auch die Möglichkeit, sich direkt an die Hotelbetreuerin (deutschsprachig) zu wenden, sie wird immer ein offenes Ohr für ihre Gäste haben.
Nochmals vielen Dank.
Mit freundlichen Grüssen,
die Hoteldirektion
Additional info concerning your hotel review Hotel Tropical Playa
| What type of room did you review? | Double room Standard with view Street |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | LMX Touristik |

