Hotel review Hotel Vier Jahreszeiten Kühlungsborn

by Sigrid2011-12-013.58333333333



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The review was read 330 times.
From: Germany
Age: 56-60
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 4.3

De Luxe room *

Enlarge letters A A Downsize letters A A

To complain about is: the wallpaper in the de luxe double room 200 euros included in the price. Breakfast was peeling off in three of the wall and the floor tiles in the shower were total fossil (big white lime land). For a really nice large room (35qm) is, however, the tv is too small.

* This hotel review was originally written in German by Sigrid. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.5
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    4.5
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Hotelier's comment

Liebe Sigrid,

vielen Dank für Ihre offenen Worte.

Die von Ihnen geschilderte Vorkommnisse haben uns sehr betroffen gemacht. Wir haben die von Ihnen geschilderten Mängel an die entsprechenden Abeilungen weiter geleitet und sind bereits dabei die Mängel zu beheben.

Wir würden uns freuen, wenn wir Sie wieder in unserem Haus begrüßen dürfen.

Mit freudlichen Grüßen

Stefanie Dankert
Stellv. Hoteldirektorin

Additional info concerning your hotel review Hotel Vier Jahreszeiten Kühlungsborn

What type of room did you review? Double room Superior with view Courtyard
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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