Hotel review Hotel Vikingen Quality Resort & Spa

by Karin2010-06-013.75



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4 von 10 User (40%) finden diese Bewertung hilfreich.
From: Austria
Age: 51-55
Travel time: in June 10
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.5

Nice Hotel *

Enlarge letters A A Downsize letters A A

My girlfriend and I stayed here a double room however, a chip card for the room, had 20 euro deposit for a second. A second blanket we had to wait for two days. Both the quality and taste of the food are exaggerated, but a lack of fruit and fruit prevails. The grounds, the pools and beach chairs, as well as Bars very clean. The staff, no reviews needed, very friendly and nice. In the end still, it would be beneficial to speak Russian, about 85-90% Russians.

* This hotel review was originally written in German by Karin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.5
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    4.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      1.0
      Suns
    • Overall condition of the pool area
      6.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    4.8
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Hotelier's comment

Liebe Karin,
Vielen Dank für Ihre Bewertung. Nur einiges fehlen an Ihrer Information die wir korrigieren müssen.
Die 20 Euro ist für die zweite Karte als Kaution einbezahlt. Also Sie haben das Geld wieder zurück erstattet. Es stehen an den Mahlzeiten 5 verschiedene Obst arten des Saisons auf den Buffet. Es kann bewiesen werden.
Mit freundlichen Grüssen.

Vikingen Hotels Familie
Kundenbetreuungsdiensleiter
Deniz EROĞLU
gr.deniz@vikingenhotels.com
www.vikingenhotels.com

Additional info concerning your hotel review Hotel Vikingen Quality Resort & Spa

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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