Hotel review Hotel Vila

by Denise2011-07-011.66666666667



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From: Germany
Age: 14-18
Travel time: in July 11
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2

Hotel Vila, never again! *

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The condition of the hotel is disastrous despite supposedly new owner of the new sets standards! Mold everywhere, our room was big enough degrees around the case. Instead of air conditioning we had 40 degrees in the room heating! Tv was also not. Instead of two weeks to stay on the second day we left. Main reason: mold in the room (in the hotel)! In the bathroom walls separating necessary part Kleist, the tub drain was very dirty and the shower curtain in the shower too short, so that one at showering the whole bath wash has! All inclusive wasn't used by us, Food & beverage was inedible. In the two/three days in the hotel didn't even get our room cleaned! The pool is located behind a wall, so that no sun can shine on the European parliament, is also the pool in a 'disgusting' condition! We had a party holiday planned so we didn't expect much but is under all sow and has never deserved three stars! We were very disappointed and would not recommend this hotel to anyone!

* This hotel review was originally written in German by Denise. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.0
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.8
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      1.0
      Suns
    • Reception, check-in & check-out
      2.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.0
    Suns

    • Variety of food and drinks
      2.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      not rated
  • Sport, entertainment & pool
    open close
    1.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    1.0
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel Vila

What type of room did you review? Double room
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Royal Holidays

Was the review helpful for you? Yes No


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