This hotel, never again!

Hotel review Hotel Vime Callao Garden

by Anke2011-02-012.58333333333
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Member since 1/23/11
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The review was read 1690 times.

From: Germany
Age: 31-35
Travel time: in February 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.1

This hotel, never again! *

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If you want a relaxing holiday, don't book this hotel!!! Unfortunately, we had an apartment near the pool. The apartment was acceptable, except for the rusty bathtub and the very musty cupboards, especially those in the kitchen.
At the pool loud disco music is blasted from 11:30 A.M. to 11:00 P.M. The music was so loud, that even with closed windows and doors and ear plugs, you could still hear it in the room. When we asked for a more quiet room at the reception, they showed us a room (apparently the only one still available) that smelled so mouldy, that we felt sick after two minutes. Due to the hotel being built in a terraced shape, you have to climb a lot of stairs in order to get to the pool, for example. So nothing for people who can't walk well.
The beach (about 15 minutes away) was closed due to a landslide risk. The nearest beach could only be reached by car in about 5 kilometres away.
The place seemed dead, the restaurants nearby the hotel were bad and expensive. Luckily we had a rental car the whole time, in order to drive to some other places.

* This hotel review was originally written in German by Anke. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.7
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  1.0
  Suns
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  2.0
  Suns
- Distance to ski lift
  not rated
Service

3.5
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

2.3
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  2.0
  Suns
- Quality of the beach
  1.0
  Suns
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

4.0
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Vime Callao Garden

What type of room did you review?	Apartment Standard with view Pool
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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