Hotel review Hotel Viva Bahia

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by Melanie2011-09-013.83333333333
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Member since 10/11/09
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The review was read 1371 times.
From: Germany
Age: 31-35
Travel time: in September 11
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.6
Proof of booking provided

Nice resort but cleanliness left nothing to be desired *

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The hotel area was beautifully located directly on the beautiful sandy beach of Alcudia and should have a much better review, but with the cleanliness of our room we were not happy at all. On the day of arrival after about four hours in the departure area have had to wait, our room (on the grounds, the cleaning lady would be even with the cleaning busy and we would ultimately want to have a clean room), we had to say at the entering the room, the beds were that the floor and furniture cleaning 'forgotten' was comfortable. Our Junior crawled across the room and its dark pants looked like a 'mop'. The doors and mirrors were smeared, on the couch of grit sand from the blame and plants everywhere hair, hair, hair. A complaint to the front desk first achieved only, that a cleaning lady knocked Spanish short time later, unfortunately no English understood and then disappeared. First after a second complaint in the evening was a volatile running infrequently. Equally unusual for a four stars hotel: only five out of seven days a also volatile room cleaning was done. But well, we knew that in advance. The issue of cleanliness the whole vacation: the pool area and the stairways would have done it well, if you have been wiped more often. Only in the restaurant we couldn't complain about the cleanliness. Conclusion: if you have the cleanliness fault can overlook, this is certainly very good at the Viva Bahia liked, because the complex itself is very beautiful and for children a dream. The food was delicious and the beach was just great. If we vacation again there again? If, then definitely only with a vacuum cleaner in the luggage :-)

* This hotel review was originally written in German by Melanie. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    5.3
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    4.5
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Viva Bahia

What type of room did you review? Apartment Standard with view Street
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? ITS

Was the review helpful for you? Yes No


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