Hotel review Hotel Viva Cala Mesquida Park

by Maria2011-07-012.5



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From: Germany
Age: 56-60
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3

Never again! *

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Beach great, but please book another hotel. Rarely experienced such an unfriendly staff at the front desk.
As in other people have to read, hotel was overbooked and they got dirty room-they are not yet two star.
We will never go back to a little over Neckermann/Thomas cook book.

* This hotel review was originally written in German by Maria. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.5
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      2.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    3.2
    Suns

    • Proximity to shopping areas
      2.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.5
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      3.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    3.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      2.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    2.0
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      not rated

Additional info concerning your hotel review Hotel Viva Cala Mesquida Park

What type of room did you review? Apartment Deluxe
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? Thomas Cook

Was the review helpful for you? Yes No


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