archived Hotel review Hotel Viva Costa Portals

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by Annemarie2009-08-011.91666666667
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Member since 8/16/09
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3 von 3 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 26-30
Travel time: in August 09
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.3

Poor hygiene, the food was a nightmare! *

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If one does not attach importance on cleanliness, hygiene and normal food, you're almost there! Well cared for. As far as the room is concerned, it is always necessary to clean an afterthought, as the dirt only from one corner to the other was pushed. The bed sheets are changed every two days but you get a fresh stained linen. The bathroom was never really cleaned properly, only the trash was emptied and twice a week the towels were exchanged but blood or rust had. The bath mat nearly falls down. The bathroom was a catastrophe, everywhere blotter, some Workarounds and that in a supposedly newly renovated part of the hotel. In the whole hotel, no matter what corner you will have a look, was only cheated. In the restaurant and in the lounge there was a leak from the ceiling had mold and the bodies. As for the food it is really hard to find something edible is, since it was rather English kitchen and in addition still much bad vegetables and fruit is served. If you get the people there speak are not remedied once. The cutlery, plates and glasses are always dirty, you have to always clean up or clean. The breakfast is juice at the tap water (very chlorinated) with powder mixed, that had I rash. The bread rolls could only be sliced with violence as the much too hard, no matter if evening or morning. The pool is not recommended as the rarely cleaned and probably never will make even samples were taken, the children's pool not to mention there have right mold formed. Public toilets in the hotel, must be warned! The floor and walls cleaned before drops for a number of days.

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Hotel review Hotel Viva Costa Portals - Schimmel & tropfendes Wasser im Essbereich
Hotel review Hotel Viva Costa Portals - Verfaultes Obst
* This hotel review was originally written in German by Annemarie. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    1.3
    Suns

    • condition of the hotel
      2.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      1.0
      Suns
    • Disabled-friendly
      1.0
      Suns
  • Location and surroundings
    open close
    4.2
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    2.0
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    1.0
    Suns

    • Variety of food and drinks
      1.0
      Suns
    • Quality of food and drinks
      1.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      1.0
      Suns
  • Sport, entertainment & pool
    open close
    2.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      1.0
      Suns
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      1.0
      Suns
    • Child care or playground
      1.0
      Suns
  • Room
    open close
    3.0
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Viva Costa Portals

What type of room did you review? Double room Standard with view City
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? Ferien

Was the review helpful for you? Yes No


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