archived Hotel review Hotel Viva Palmanova

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by Andreas2007-04-014.5
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Member since 5/11/07
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2 von 2 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 41-45
Travel time: in April 07
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 5.4

Einfach und gut - zu viele Extrakosten

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Das Hotel ist in der Gesamtbewertung als gut bis sehr gut einzuschätzen; das Animations-Personal ist unprofessionell, aber sehr bemüht. Vielleicht gerade deswegen macht es aber viel Spass, die Veranstaltungen zu verfolgen. Große Ansprüche sollte man aber trotzdem nicht haben. Am meisten stört jedoch das ständige Extra-Bezahlen: Snooker (2 Euro pro Spiel!), Safe im Zimmer (14, 50 pro Woche!) und auch Selbstverständlichkeiten wie Kinderwagen oder andere Erleichterungen müssen extra bezahlt werden. Dennoch würden wir wiederkommen. Kleines aber feines Hotel.


Hotel review in categories

  • Hotel in general
    open close
    4.5
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      3.0
      Suns
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    open close
    5.8
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.7
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    5.8
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      6.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      4.0
      Suns
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      6.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Viva Palmanova

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? Bucher

Was the review helpful for you? Yes No

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